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Post: Google’s Duet AI now available for Workspace enterprise customers



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Google’s Duet AI is now generally available, bringing the generative AI assistant to its range of Workplace productivity apps, the company announced on Tuesday. The Duet AI features will cost $30 per user each month, putting the tool’s price in line with rival Microsoft’s upcoming Copilot.

Duet AI uses genAI to assist users accessing various Workspace products. For example, it can write draft texts in Google Docs based on user prompts, generate email responses in Gmail, and organize data in the Sheets spreadsheet app. It can also take notes and summarize conversations in the Meet videoconferencing tool.

Google initially unveiled plans to add AI features to its Workspace products in March based on its large language models, promising to increase productivity by automating rote tasks. Since the Google I/O event in May, Duet AI has been accessible in public preview to users in geographies with access to a Google Workspace Labs waitlist.

Google’s Duet AI features are now available as an add-on for customers on the Google Workspace Enterprise pricing tier for an additional $30 per user each month. That’s a significant cost — although Google doesn’t publish enterprise tier pricing publicly, it’s believed to be between $27 and $36 per user per month; adding access to the AI features roughly doubles the cost per user each month.

Google plans to make the product available to customers in other tiers “in the coming months,” a spokesperson told Computerworld. A free trial is also available, though Google didn’t immediately respond to a request for details on the terms of the trial.

Duet AI is available to English-speaking users “everywhere that Google Workspace is sold,” a Google spokesperson said; support for other languages is coming available later.

Copyright © 2023 IDG Communications, Inc.

Lora Helmin

Lora Helmin

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