Slack is turning its Slackbot helper into a more capable, personalized AI assistant that can perform actions such as drafting content and scheduling meetings.
Users have long been able to interact with Slackbot from channels and direct messages, where it can be asked to send reminders or notifications, or provide a preset response to keyword prompts such as what the Wi-Fi password is, among other tasks.
The revamped Slackbot, which is currently in pilot, will be accessible from a button at the top of the app. Once invoked, it will answer user queries based on information in conversations, files and other data stored in Slack, as well as Salesforce tools and connected third-party apps including Google Drive and Microsoft’s OneDrive, the company said.
